challenge & innovation

Federal agencies rely on market research to drive effective, efficient, and cost-conscious acquisition planning, yet many lack a standardized process, relying instead on ad hoc, manual methods. This inconsistency prevents agencies from conducting comprehensive searches and fully vetting service management options, leading to inefficiencies and missed opportunities. To address this, Savan developed the Market Research Knowledge Tool, leveraging robotic process automation (RPA) and artificial intelligence (AI) to automate key aspects of market research. By using user-defined criteria, the tool standardizes and streamlines research efforts, allowing acquisition and program staff to focus on higher-value work while ensuring more informed and strategic procurement decisions.

impact

The Market Research Knowledge Tool streamlined market research by automating key processes, significantly reducing the time and effort required for federal agencies to assess service management options. By standardizing and enhancing the research process, the tool enabled agencies to make more informed acquisition decisions, ensuring comprehensive evaluations of vendors and solutions. With improved efficiency, agencies optimized procurement strategies, minimized costs, and reallocated valuable resources to mission-critical activities, enhancing overall operational effectiveness.